Windows Etc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to our website and the way we deliver service.

Our commitment (ADA & WCAG)

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and to comply with the Americans with Disabilities Act (ADA) and applicable state laws. Our site is designed and tested with these standards in mind.

Measures we take

Semantic HTML, landmarks, and a single primary <main> per page.
Skip-to-content link and visible keyboard focus indicators on interactive elements.
Descriptive alt text on meaningful images and labels on form inputs.
Color contrast tested to meet WCAG AA on body text and primary controls.
Responsive layouts that support zoom, screen magnification, and assistive tech.
Periodic accessibility reviews when we ship new pages or features.

Service accessibility

We are happy to provide reasonable accommodations for customers contacting us about window cleaning, soft wash and pressure washing service. Examples include:

Quotes and follow-ups by phone, email, or text - whichever works best for you.
Large-print invoices or estimates on request.
Advance scheduling notes for service animals, mobility equipment, or quiet hours.

Known limitations

Some third-party content (maps, embedded videos, review widgets) may not fully meet WCAG 2.1 AA. We work with vendors to improve their components and provide accessible alternatives where possible. If you hit a barrier, please tell us - we will help and we will fix it.

Report a barrier or request help

If you have trouble using any part of this website, or need information in an alternative format, contact us and we will respond within two business days:

Windows Etc.
Phone: (207) 405-0831
Email: windowsetc.services@gmail.com

Formal complaints

We take accessibility feedback seriously. If you are not satisfied with our response, you may file a complaint with the U.S. Department of Justice under Title III of the ADA.